- To manage your subscription click the button "Subscription" at the main menu of ICMIZER 2.
2. On the form "Subscription" you can:
- See what is your current subscription plan and term
- Upgrade to ICMIZER 2 PRO from ICMIZER 2 Basic subscription plan
- Activate the key to the "5000 premium questions" package for SNG Coach if you have the ICMIZER 2 PRO subscription
- Change your subscription settings (see step 3)
3. To change subscription settings, click the button "Manage subscription".
You'll see the following message:
4. Click "Open Web page" to go to the page of payment operator FastSpring. There you can:
- See your payment history
- Change your payment option: credit card or PayPal
- Edit your address
5. To cancel the auto-renewal of your subscription, click "Cancel Subscription".
ATTENTION: You can't restore subscription's auto-renewal if you have already cancelled it. When your subscription expires, you should manually purchase a new subscription.
To find out your subscription plan:1. Click "Subscription" in the main menu of ICMIZER 2.
2. Here you can see the information about your current subscription plan and term.
If you have ICMIZER 2 Basic subscription, you'll see the following screen:
If you have ICMIZER 2 PRO subscription, you'll see the following screen:
In order to change the subscription plan:
1. Click "Subscription" in the main menu of ICMIZER 2.
2. Click "Upgrade to ICMIZER 2 PRO".
3. Read the information about the surcharge and the refund sum of the unused ICMIZER 2 Basic subscription term.
4. Click "Upgrade to ICMIZER 2 PRO now".5. On the next screen click "OK".
6. To see your new subscription, reload the page or restart the application.
To downgrade from ICMIZER 2 PRO to ICMIZER 2 BASIC subscription plan, you have to cancel the auto-renewal of your subscription. When the paid subscription period of ICMIZER 2 PRO expires, you can purchase the ICMIZER 2 BASIC subscription on the site.
To recover your password, please use the password recovery service.
1. If you remember the email address specified at registration, enter it and click "Request".
2. If you remember the username specified at registration, but don't remember the email address, send the request to email@example.com with the subject "Recover my email by username». In the letter write your username.
3. If you don't remember neither your username nor email specified at registration, you can create a new account. (Read the detailed instruction "How to create an account")
ICMIZER 2 username is mapped with email. We can identify your username by your email, and vice versa.But if you don't remember both, we can't recover your password.
In order to change the password for your account:
1. Сlick "Options" in the main menu of the ICMIZER 2 program.
2. Click the button "Change password".
3. Enter the old password and the new password twice.
4. Click "OK".
Use your new password the next time you'll sign in.
I have an account in ICMIZER 1. Can I use this username to sing into ICMIZER 2?
Definitely, you can do this.
Your username is the same in both versions of ICMIZER.
Customer support service by UserEcho