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No Confirmation Letter Received After Signing Up
No Confirmation Letter Received After Signing Up
Valentin Kuzub avatar
Written by Valentin Kuzub
Updated over a week ago

A confirmation letter is sent to the user within a few minutes from the moment of registration. Typically, this process takes from one minute to one hour if there is no system failure.

If you didn't receive the confirmation letter within the first hour after the registration, check the Spam folder. Maybe it landed there.

If you found the confirmation letter in the Spam folder, please mark it as not Spam so we can reach you out in the future.

If you didn't find the confirmation letter, try to enter the email on the registration page again or use a different email address.

You can also read the detailed instruction: How to create an account.

If you didn't find an answer to your question, please send a request to the technical support service. We will contact you as soon as possible.

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