We are adding frequent questions to our Knowledge base. Perhaps, the answer to your question is already available.

That's why we recommend you first to try to find an answer in our Knowledge Base before contacting the support team:


1. To find the information you need type keywords into the search bar located above the article dashboard;

2. Check out the solutions for frequently asked technical questions in the section technical support.


You can also get support in our 2+2 forum poker software support thread:

http://forumserver.twoplustwo.com/167/commercial-software/icmizer-2-a-1206579/

This is the best place to ask some general questions about using ICMIZER 2. This isn't the best place to ask questions about orders or subscription status, for that we recommend using our support email.


If you don't find the answer to your question anywhere, send an email to us at support@icmpoker.com.


It would be great if you specify the problem in the subject line like:

If you wish to get your problem resolved asap it would be very valuable if the email will include:


  1. A screenshot of the error, if the issue is with the work of ICMIZER, SNG Coach, or Replayer. For this you can use the "Screenshot" button in the ICMIZER menu.
  2. A video (using your smartphone or camtasia), if something strange is related to behavior of software. Often recording and showing the weird behavior is much more efficient than describing it.
  3. Text of the hand history, if an error occurs with a specific hand history format. Use the function “Share this result" on the results screen, if possible, so we can see the exact hand or situation where the problem occurred.
Once we receive your email, we’ll contact you as soon as possible.

We usually do not respond on Saturday or Sunday, except some extreme cases. So please be patient If you need support during the weekend, we will most likely respond on Monday.


Write a letter to support@icmpoker.com with the subject "Problem with the payment of order <enter order number>". We will contact you as soon as possible.

To speed up the solution of your problem, we recommend you to contact FastSpring (the payment operator we work with) directly. Send an email to orders@fastspring.com.

You can also read FAQ on their site.

First of all, check the folder "Spam"; the email with the activation key may be there.


If you don't find the letter, write an email to support@icmpoker.com with the subject

"Order <enter the order number> is paid. The activation key wasn't delivered."

We will contact you as soon as possible.

Web browser Google Chrome is not suitable for work with ICMIZER 2.


Unfortunately, Google Chrome stopped supporting the Microsoft Silverlight plug-in, which is required for ICMIZER 2.

We recommend you to use other Web browsers:

  • For Windows OS users: Internet Explorer or FireFox
  • For Mac OS users: Safari or FireFox


You can also download ICMIZER 2 and install it on your computer.


Would ICMIZER 2 work in Google Chrome in the future?

Google completely withdrew the support for Microsoft Silverlight. There is no information if they would resume it in the future.

As for us, we plan to develop a new version on the platform that supports Google Chrome, but not presently.

In order to run ICMIZER 2 requires Silverlight plugin.

It can be downloaded here: http://go.microsoft.com/fwlink/?linkid=149156


As of 7th March, 2017, the web version of ICMIZER is only supported in Internet Explorer on PC and Safari on Mac


You can download ICMIZER 2 to your computer by doing the following


1. Download Silverlight & ICMIZER 2 downloader here: http://www.icmpoker.com/en/download/

2. Intall the both programs


Make sure that the Silverlight plug-in is installed correctly.

It can be downloaded here: http://go.microsoft.com/fwlink/?linkid=149156


How to check that the problem is in ICMIZER 2 and not in Silverlight:

Go to the page with the demo of Silverlight's possibilities (when you launch Silverlight for the first time your web browser will request the permission to run the plug-in. We recommend you choose the item that permits to run Silverlight at any time).


If you see video samples on the site page, it means that Silverlight works normally and the problem is in ICMIZER.

If you see the gray screen on the site page it means that you have problems with Silverlight.

In that case, we recommend you follow these steps:

1. Update Silverlight to the newest version. Delete Microsoft Silverlight from your computer and then install it again.

2. Restart your computer.


Usually it helps to solve the problem. If not, check the following:

1. You uninstalled all old versions of Silverlight.

2. You use the new version of Silverlight.

3. Your operating system and web browser are compatible with Silverlight.



Attention: Google Chrome stopped supporting the Microsoft Silverlight plug-in, which is required for ICMIZER 2.


We recommend you to use other Web browsers which are compatible with Silverlight plug in:

  • For Windows OS users: Internet Explorer (note that Microsoft Edge doesn't support Silverlight)
  • For Mac OS users: Safari

How to clean a corrupted Silverlight installation and then reinstall Silverlight (only for Windows)


If after all steps you still have a problem with Silverlight, it means that the current version of Silverlight is corrupted or the previous version of Silverlight wasn't uninstalled completely.


In some situations the problem can be solved only with special program that helps to uninstall Silverlight completely.


Here you can download this program.

Follow the instructions on the site to use the program properly.


If the deleting and reinstalling Silverlight didn't solve your problem, send the request to our support team. We will contact you as soon as possible.

When you try to copy or paste text to ICMIZER 2 (in the form of ranges or hand histories) you will be prompted to allow it to access clipboard. If you choose NO it will remember the choice till you change that setting in Silverlight configuration menu.


To do that, do the following:


1. Right click on ICMIZER 2 and choose Silverlight in the popup menu



2. Navigate to Permissions tab. There make sure to Allow clipboard access to our domain www.icmpoker.com



After this operation ICMIZER 2 and Silverlight will be able to access clipboard and you will be able to load hand histories copied in text form.


If the remember password function isn't working

Navigate to Application Storage tab and make sure that it is allowed




The two buttons perform different operations, so the difference in results is normal

1) Calculate Nash ranges button will find an approximate nash equilibrium solution for all players using pure strategies. Pure strategies mean that in player ranges the hand is either played or not. Mixed strategies could use a hand a % of the time different from 0 or 100.
With that said a precise Nash equilibrium with pure strategies almost never exists.

2) The Calculate button works completely different. It fixes all opponent ranges right where they are and calculates one range for hero given the situation. Since Nash equilibrium was an approximation, this precise result will almost always be somewhat different. In some special cases it can be significantly different, it would mean that situation is difficult and unstable.

We have an article where I explain this effect in more detail:
http://www.icmpoker.com/en/blog/analysis-of-difficult-sng-push-fold-spots/

To help you, we need to understand what kind of error has happened in the system. Email a screenshot of the error to support@icmpoker.com with the description of the problem. We will contact you as soon as possible.


If an error occurs in the particular hand, please attach to your letter the file with the hand history text.

Use the function “Share this result on the results screen” when possible, so we can see the exact hand or situation where the problem occurred.

To check if there is an error, we need to know what steps you took before all went wrong in your opinion.

Send an email to support@icmpoker.com with the subject "Error in calculation" and attach:

  1. The description of the sequence of your actions, so we can get the same result as you
  2. The description of the calculation discrepancies
  3. Screenshots that show the error
Use the function “Share this result on the results screen” if possible, so we can see the exact hand or situation where the problem occurred.

Send an email to support@icmpoker.com with the subject "Can't import hand history" and attach to it the text of the hand history (preferably as a file in order not to lose the exact text formatting)


Also, please let us know what room is that (for example PokerStars, 888, etc.) because sometimes it's not clear from the text of the hand history.


Use the function “Share this result" on the results screen if possible, so we can see the exact hand or situation where the problem occurred.

We don't check manual calculations. Actually, we created ICMIZER to avoid really complicated manual calculations which may take a few hours even for simple situations.


We permanently control ICMIZER results. That's why we believe in their quality.


Of course, if you are sure that you found an error in calculations, we'll consider it. Please, make a detailed bug request to let us quickly understand if the error is in our or in your calculations.


To discuss your calculations, we recommend you to use any poker forum where poker theory is discussed.

Read the detailed instructions how to download and upload ICMIZER 2.

To install Microsoft Silverlight plug-in follow the link.


Usually installation takes less than a minute.

Silverlight plug-in is available for Windows and Mac OS, as well as ICMIZER 2.

We recommend before contacting customer support, look for the answer to your question in this Knowledge Base:

  1. To find the information, you need to type keywords into the search bar located above the articles dashboard.
  2. Check out the solutions for frequently asked technical questions in the support section.

If you didn't find an answer to your question, please send a request to a request to technical support service. We will contact you as soon as possible.

  1. Choose the best subscription plan ICMIZER 2 Basic or ICMIZER 2 PRO and the period of cancellation of subscription fees: monthly, quarterly, semiannually, annually.
    Sunscribe now!
  2. Click "Subscribe". You will be automatically redirected to the website of the payment system FastSpring.


  3. Enter your registration data: name, surname, and email address.




  4. Pick out the preferable payment option: credit card or PayPal.


  5. If you choose to pay by credit card, enter its details and click "Complete order".If you choose to pay with PayPal, click "Continue". You will be automatically redirected to the PayPal's website to complete your payment.

  6. After the payment is made, you will receive an email with the subscription key.
  7. Register and/or sign up using your user name.
  8. Activate your subscription key and start to work with ICMIZER 2.

You can purchase a subscription to ICMIZER 2 for your friend.


  1. Follow steps 1-6 of the instructions "How to purchase a subscription to ICMIZER 2
  2. As a result, you will get a subscription activation key in your email. You can send this key to your friend via email, a social network, or carrier pigeon mail.
  3. Your friend must register and/or sign up to the website http://www.icmpoker.com/ with his username.
When he activates the key for subscription, he can start to use ICMIZER 2!

The subscription activation consists of two major steps:

  1. The activation of the subscription. The subscription is activated immediately after completion of the purchase. This means that the period of its use is started.
  2. Connection of activated subscription to your account. You can purchase a subscription for yourself or for your friend. So you have to connect the activated subscription key to an account on the website. Register and/or sign up in your account which doesn't have activated subscription and follow the instructions below.

Example:

You purchased a monthly subscription on 05.10.2015. This means that a using period has already begun.

You activated subscription for your account 09.10.2015. This means that you connected the subscription to your account.

However, your license expires 04.11.2015.


Attention!

  • You can purchase two or more subscriptions to ICMIZER 2 (one for yourself, and the rest for friends) and use them simultaneously.
  • Do not buy multiple subscriptions for yourself, as they would both start and expire on the same dates. Instead, buy one now and when it's about to expire, renew it (either manually or automatically).


How to activate the subscription for your account

To activate your subscription:


  1. Register on the website and/or sign in to your account and go to the page ICMIZER 2.
  2. In the main menu of the program ICMIZER 2 click "Subscription".


  3. In the empty field, enter the activation key that you received by email after purchase.If you have already copied the activation key, you can click the button "Insert". Then click "Activate key".
  4. When you see the confirmation message, refresh the page.


    You will see your subscription information.
  5. If you activated the subscription to ICMIZER 2 BASIC, you will see the following screen:


    You can start working in the preflop calculator ICMIZER 2 without any restrictions on the number of calculations.

    If you activated the subscription to ICMIZER 2 PRO, you will see the following screen:


    You can start working in the preflop calculator ICMIZER without restrictions on the number of calculations, use the hands player Replayer, and work with the push-or-fold trainer SNG Coach with the limit of 120 questions per day.





You can refund 100% of your money during the first month of your subscription if that is your first order of ICMIZER 2 subscription.

If you decide that ICMIZER 2 is not suitable for you during this month, we will refund your order.

Our 100% Money Back Guarantee applies only to the subscription periods of 3, 6 and 12 months.

You can pay for your subscription using a Credit Card or PayPal.


Currently we do not accept other payment options, such as Skrill, Neteller or PokerStars.


Note that if you do not have a Credit Card or PayPal account, you can ask someone else to buy an ICMIZER 2 subscription for you. Then they can send the activation key to you.



What is auto-renewal for the subscription?

ICMIZER 2 subscription is renewed automatically.

This process can be canceled at any time after the purchase from the subscription page using the Manage subscription button.


How to cancel the auto-renewal?

To cancel the auto-renewal of your subscription:

  1. Go to the main menu of ICMIZER 2 and click "Subscription".
    Go to ICMIZER 2 page!


  2. In the Subscription form, click the button "Manage subscription".



3. You will see the following message:


4. To cancel the automatic renewal of your subscription, click "Cancel automatic renewal". If you cancel the auto-renewal of the subscription you already paid for, it wouldn’t be terminated. When it expires, your access will be limited to free trial ICMIZER 2.


ATTENTION: You can't restore subscriptions auto-renewal after you canceled it. In that case you have to wait while your subscription expires and purchase a new subscription manually.


Can I cancel the auto-renewal of my subscription and pay manually?

Yes, you can cancel the auto-renewal of your subscription right after purchase. When the paid period expires, you can buy a new key, activate it, and again unsubscribe, repeating the entire process indefinitely.


Attention! You can activate and use the package of additional questions only with an active subscription plan ICMIZER 2 PRO. If you have the subscription plan ICMIZER 2 Basic, you have to upgrade to ICMIZER 2 PRO before activating the question package.


1. At the bottom of the pricing page in SNG COACH section, click "Buy".

Buy it now!

2. You will be automatically redirected to the website of the payment system FastSpring.


3. Click the button "Order Now".


4. Enter your registration data: name, surname, and email address.



5. Select the payment option: credit card or PayPal.


6. Complete the Order.

If you chose to pay by credit card, please enter its data and click the button "Complete order".

If you chose to pay with PayPal, click "Continue". You will be automatically redirected to PayPal’s website to complete the payment.


7. When the payment process is completed, you will receive a letter with the activation key for "5000 premium questions" package by your email.


8. Sign up to your account on the site with a valid subscription ICMIZER 2 PRO.


9. Activate the package of 5000 questions and increase the training capacity in SNG Coach!


Attention! You can activate and use the package of additional questions only with an active subscription plan ICMIZER 2 PRO. If you have the subscription plan ICMIZER 2 Basic, you have to upgrade to ICMIZER 2 PRO before activating the question package.


To activate the package of 5000 premium questions for SNG Coach, follow these steps:

1. Go to the main menu of ICMIZER 2 and click "Subscription".



2. You will see the following screen:


3. Enter the key that you received by email when you purchased “5000 premium questions” package in the empty field.


4. Click the button "Activate key".

The activation process is completed. You can use the “5000 premium questions” package for your workouts.

Learn more about the ”5000 premium questions” package.

To register, go to the registration page and follow these steps:

  1. Enter your email and push the button "GO"
    Sing up now!

  2. If you see the message "Email is already registered", you can go to the login page and enter the site. In case you forgot your password, use Password recovery service.


  3. Find a letter from support@icmizer.com with the topic “ICMIZER: confirm your registration” in your inbox. (Check "Spam" folder if you don't see it in "Inbox").
  4. Push the button "Activate <your email>" in the letter.

  5. Enter your username and password (two times) and push the button "Create an account".
  6. You'll see a message that you are successfully registered and will be forwarded to the page with a free trial of ICMIZER 2.Now you can start your work with ICMIZER 2!
  7. After your successful registration you'll receive one more letter which confirms it. In a part "Training" you can find some free lessons about the work with ICMIZER 2.Edit

  8. If you're looking for more information read Basic training lessons and Professional training lessons.

Check the the mail folder "Spam". Perhaps the confirmation letter is there.

If you didn't find the letter, try to enter the email on the registration page again, or use a different email address.


Also read the detailed instruction How to create an account.


If you didn't find an answer to your question, please send a request to technical support service. We will contact you as soon as possible.

There are two options of access to ICMIZER 2 tools: free and paid.


Free access

Free access to a trial version of ICMIZER 2 is available for all registered users.


The trial version contains an actual working version of the preflop calculator ICMIZER 2 to take a look on its functionality.


The trial version has following restrictions:

  • 3 ICM calculations in ICMIZER 2 per day
  • 1 Nash equilibrium calculation in ICMIZER 2 per day
  • Preliminary testing on any SNG Coach tournaments

To access the trial version of ICMIZER 2 you have to register on the site and/or sign up to your account and go to the page of ICMIZER 2.


To work with the trial version of ICMIZER 2, you can:

1. Use Web browsers:

  • For Windows OS: Internet Explorer or FireFox
  • For Mac OS: Safari or FireFox.

2. Download ICMIZER 2 and install it on your computer.


Paid access

Paid access to ICMIZER 2 tools is available for subscriptions under the following plans:

  • ICMIZER 2 Basic includes only the preflop calculator ICMIZER (without limitation on the number of payments)
  • ICMIZER 2 PRO includes the preflop calculator ICMIZER (without restrictions on the number of calculations), the hands player Replayer, and the personal preflop coach SNG Coach (limit 120 questions per day).

To access the full version of ICMIZER 2, you have to purchase the subscription ICMIZER 2 Basic or ICMIZER 2 PRO.

(See detailed instructions How to buy a subscription to ICMIZER 2)

Here you can learn more about tariff plans and subscription periods.

To work with the full version of ICMIZER 2 you can:

1. Use Web browsers:

  • For Windows OS: Internet Explorer or FireFox
  • For Mac OS: Safari or FireFox

2. Download ICMIZER 2 and install it on your computer.


We recommend you to take a look at frequently asked questions about subscription plans for ICMIZER 2.

The license for ICMIZER 2 is the permission to use and distribute the software ICMIZER 2, protected by copyright. A license is required to regulate rights and duties of authors and users.



What types of licenses are available for ICMIZER 2?

For the software ICMIZER 2, there are two types of licenses.

  1. Commercial Software - the version of software with full functionality for improving skills of poker players by using ICMIZER 2. It is available by subscription.
  2. Demo Software - the trial version of commercial software with restrictions on functionality. The main purpose of this software is to demonstrate the capabilities of ICMIZER 2. It is free to all users registered on the site.

The subscription to ICMIZER 2 is the way to purchase a personal license for the commercial software ICMIZER 2 by a monthly fee charged before each new subscription term. The subscription fee, subscription terms, and the list of software are determined by the subscription plan specified on the site.


ICMIZER 2 BASIC

contains a permission for the personal usage of the actual version of the preflop calculator ICMIZER by a monthly fee charged before each new subscription term.


ICMIZER 2 PRO

contains a permission for the personal usage of the actual versions of:

  • the preflop calculator ICMIZER
  • the personal push-fold trainer SNG Coach (with a daily limit of 120 questions)
  • the hands player Replayer

by a monthly fee charged before each new subscription term.

The subscription on ICMIZER 2 is intended for individual usage.You can use ICMIZER 2 from different computers, but it is prohibited to provide an access to your account for anybody else.

When you purchase the subscription to ICMIZER 2 you receive one license activation key. The key can be activated in any account so you can utilize it for your account or present it to your friend.

After the activation, the key and the subscription connect to this account.


The holder of the account with activated key gets a permit for personal usage of ICMIZER 2.

You can use ICMIZER 2 from any personal computer you own. The chief rule: Your account may only be used by the licensee. Providing access to your account to other people is forbidden.



Attention: The web browser Google Chrome is not suitable for work with ICMIZER 2.


Unfortunately, Google Chrome stopped supporting the Microsoft Silverlight plug-in, which is required for

ICMIZER 2.

We recommend you to use other Web browsers:

  • For Windows OS users: Internet Explorer or FireFox
  • For Mac OS users: Safari or FireFox

You can also download ICMIZER 2 and install it on your computer.


Attention: The web browser Google Chrome is not recommended to use for downloading ICMIZER 2.


To avoid download errors we do not recommend you to use Google Chrome for downloading the desktop version of ICMIZER 2. You can use other web browsers:

  • For Windows OS users: Internet Explorer or FireFox
  • For Mac OS users: Safari or FireFox


Would ICMIZER 2 work in Google Chrome in the future?

Google completely withdrew the support for Microsoft Silverlight. There is no information if they would resume it in the future.

As for us, we are planning to develop other solution that will work with Google Chrome, but not presently.

Can I work in ICMIZER 2 via tablet or mobile devices using the website icmpoker.com?

No, ICMIZER is only compatible with PC or laptop computers.

Supported operation systems are: Windows, Mac OS.


Can I work in ICMIZER 2 using a special application for my tablet or smartphone?

Currently ICMIZER is available only on the computer (via our website or our program).

We are completing our work on ICMIZER SNG Coach [M] for smartphones (Android & iPhone).

The Android closed beta has already started.

  1. To manage your subscription click the button "Subscription" at the main menu of ICMIZER 2.

2. On the form "Subscription" you can:

  • See what is your current subscription plan and term
  • Upgrade to ICMIZER 2 PRO from ICMIZER 2 Basic subscription plan
  • Activate the key to the "5000 premium questions" package for SNG Coach if you have the ICMIZER 2 PRO subscription
  • Change your subscription settings (see step 3)


3. To change subscription settings, click the button "Manage subscription".

You'll see the following message:


4. Click "Open Web page" to go to the page of payment operator FastSpring. There you can:

  • See your payment history
  • Change your payment option: credit card or PayPal
  • Edit your address

5. To cancel the auto-renewal of your subscription, click "Cancel Subscription".

ATTENTION: You can't restore subscription's auto-renewal if you have already cancelled it. When your subscription expires, you should manually purchase a new subscription.


To find out your subscription plan:

1. Click "Subscription" in the main menu of ICMIZER 2.



2. Here you can see the information about your current subscription plan and term.


If you have ICMIZER 2 Basic subscription, you'll see the following screen:


If you have ICMIZER 2 PRO subscription, you'll see the following screen:


In order to change the subscription plan:


1. Click "Subscription" in the main menu of ICMIZER 2.


2. Click "Upgrade to ICMIZER 2 PRO".


3. Read the information about the surcharge and the refund sum of the unused ICMIZER 2 Basic subscription term.


4. Click "Upgrade to ICMIZER 2 PRO now".

5. On the next screen click "OK".

6. To see your new subscription, reload the page or restart the application.

To downgrade from ICMIZER 2 PRO to ICMIZER 2 BASIC subscription plan, you have to cancel the auto-renewal of your subscription. When the paid subscription period of ICMIZER 2 PRO expires, you can purchase the ICMIZER 2 BASIC subscription on the site.


Subscribe now!

To recover your password, please use the password recovery service.


1. If you remember the email address specified at registration, enter it and click "Request".



2. If you remember the username specified at registration, but don't remember the email address, send the request to support@icmpoker.com with the subject "Recover my email by username». In the letter write your username.


3. If you don't remember neither your username nor email specified at registration, you can create a new account. (Read the detailed instruction "How to create an account")

ICMIZER 2 username is mapped with email. We can identify your username by your email, and vice versa.

But if you don't remember both, we can't recover your password.

In order to change the password for your account:


1. Сlick "Options" in the main menu of the ICMIZER 2 program.


2. Click the button "Change password".


3. Enter the old password and the new password twice.


4. Click "OK".


Use your new password the next time you'll sign in.

I have an account in ICMIZER 1. Can I use this username to sing into ICMIZER 2?


Definitely, you can do this.

Your username is the same in both versions of ICMIZER.

To use SNG Coach you have to have ICMIZER 2 PRO subscription. But the number of questions per day will be limited by 120 questions. It is equal to two hours of training.


If you want to train more, you have to buy an additional package of questions "5000 premium questions". You can purchase it on our site (Read the instructions "How to buy "5000 premium questions" package").

When you purchase this package, you can work with the SNG coach to the daily limit, and when it expires, the system starts to take questions from the "5000 premium questions" package.


For example:

October, 17 2015: You bought the "5000 premium questions" package. Working with SNG Coach you used 120 questions. This means that you only used the daily limit of questions.

You still have 5000 premium questions on your balance.


October, 18 2015: Today you used 220 questions. This means that you exceeded the daily limit of questions by 100 questions.

Now you have 4900 premium questions on your balance.


October, 19 2015: Today you used 50 questions. This means that you didn't exceed the daily limit of questions. You still have 4900 premium questions on your balance.


October, 20 2015: Today you used 300 questions. This means that you exceeded the daily limit of questions by 180 questions.

You have 4720 premium questions on your balance.


...


March, 20 2016: You have 100 premium questions on your balance before the training. Today you used 220 questions for your training and exceeded the daily limit by 100 questions. Now you have zero questions on your balance. You have to purchase the new "5000 premium questions" package or get used to training with the limit of 120 questions per day.


Attention! You can activate and use the "5000 premium questions" package only with the active ICMIZER 2 PRO subscription. If you have the ICMIZER 2 Basic subscription, you have to upgrade to the subscription plan ICMIZER 2 PRO.


How to inquire my subscription plan


SNG Coach is available by ICMIZER 2 PRO subscription with the limit on the number of questions per day.


You can pass 120 questions, and this is equal to about two hours training.

To increase the efficiency of your workouts you can purchase a "5000 premium questions" package.

In this case you can wait until tomorrow and get the new 120 questions the next day or you can purchase the "5000 premium questions" package and get additional questions right now.

SNG Coach is a personal training tool that allows you to train in a form of the game with the complexity, suitable for you. Trainings with the SNG Coach along with the hands analysis in the preflop calculator ICMIZER will significantly increase the effect of learning strategies for poker tournaments and allow you to go up to the higher limits.


In addition, the SNG Coach allows you to get an objective assessment of your knowledge about the preflop by categories and game phases.


These are the categories or dimensions in which it is important to assess your level of the preflop play: tournament type, situation type (like "Open push" or "Call all-in"), the size of the relative stack of the hero and the number of players remaining at the table.

When you can see the detailed, objective assessment of your skills, you can easily find out:

  • Your weak sides which you want to improve foremost
  • Your strong sides in which you already have excellent skills. Today they give you an advantage in the game. You can hold over their elaboration until your weak skills are not at the same level.

How quickly you will chase the highest level of your skills depends on the way you learn. You can study in real games with or without a coach, but the process will go much faster and will be more efficient if you train with the smart push-or-fold machine without the risk of losing anything and having enough time for thinking.


Learn more details in the article "Pump up your push/fold muscles the smart way"

ICMIZER 2 contains three tools for poker tournament players that will help you to improve the effectiveness of your game.


  • ICMIZER is the powerful poker calculator. It helps to find the right solution for SNG and MTT tournaments with an improved interface. Learn more about ICMIZER.



  • SNG Coach is the personal push-or-fold trainer. It helps to pump your push-or-fold skills up quickly and efficiently. Available 24/7. Learn more about SNG Coach.



  • Replayer is the hands player with easy navigation and the ability to instantly send deals to the preflop calculator and track the change of equity through the streets. Learn more about the Replayer.


ICMIZER 2 can be used to analyze the push-or-fold strategy in a cash game, but you have to enter the hands manually because we don’t support loading of text distributions from cash games at this time.


Also read “ICMIZER 2: The Software for Winning Big in Online Poker” to learn how ICMIZER 2 helps players to win more in poker tournaments.


See reviews of tournament players to find out why they choose ICMIZER 2 and how they use it.

Take a look at the functionality of ICMIZER 2 tools:

Read the article "ICMIZER 2: The Software for Winning Big in Online Poker"

to learn how ICMIZER 2 helps players to win more and play better in modern poker tournaments.

Free basic ICM calculator is the poker calculator to calculate equities at the MTT final tables.


ICM stands for Independent Chip Model. It helps to track the change of chips value during the game at the final table. But ICM equities are distributed differently than on pure stack size and short stacks get a bigger share.


Read more about ICM model.

ICMIZER 2 tools are designed for parsing games AFTER the game session and belong to the category of software, officially authorized for use ONLY when the PokerStars account is closed.


PokerStars announced new rules of third-party software usage in August 2015, but they have not touched the ICMIZER 2 toolkit.


Everything is very simple:

You work with tools ICMIZER 2, close them, and then open the customer showroom and demonstrate all the new level of the game.




You can upload to ICMIZER 2 poker hands and entire tournaments from the following poker rooms:

  • PokerStars
  • Full Tilt Poker
  • 888 Pacific
  • Microgaming
  • Bovada
  • Winning Poker Network
  • iPoker
  • PartyPoker
  • Merge
  • Winamax

The Replayer marks hands by the type of hero solution and tells you how to analyze them in the preflop calculator ICMIZER using Nash equilibrium ranges:

O - two all-ins OVERCALL

C - CALL all-in

P - to PUSH the first