Write a letter to email@example.com with the subject "Problem with the payment of order <enter order number>". We will contact you as soon as possible.
To speed up the solution of your problem, we recommend you to contact FastSpring (the payment operator we work with) directly. Send an email to firstname.lastname@example.org.
You can also read FAQ on their site.
I successfully paid for the order, but I haven't received an email with the activation key. What should I do?
First of all, check the folder "Spam"; the email with the activation key may be there.
If you don't find the letter, write an email to email@example.com with the subject
"Order <enter the order number> is paid. The activation key wasn't delivered."
We will contact you as soon as possible.
Customer support service by UserEcho