Read the detailed instructions how to download and upload ICMIZER 2.

To install Microsoft Silverlight plug-in follow the link.


Usually installation takes less than a minute.

Silverlight plug-in is available for Windows and Mac OS, as well as ICMIZER 2.

We recommend before contacting customer support, look for the answer to your question in this Knowledge Base:

  1. To find the information, you need to type keywords into the search bar located above the articles dashboard.
  2. Check out the solutions for frequently asked technical questions in the support section.

If you didn't find an answer to your question, please send a request to a request to technical support service. We will contact you as soon as possible.

  1. Choose the best subscription plan ICMIZER 2 Basic or ICMIZER 2 PRO and the period of cancellation of subscription fees: monthly, quarterly, semiannually, annually.
    Sunscribe now!
  2. Click "Subscribe". You will be automatically redirected to the website of the payment system FastSpring.


  3. Enter your registration data: name, surname, and email address.




  4. Pick out the preferable payment option: credit card or PayPal.


  5. If you choose to pay by credit card, enter its details and click "Complete order".If you choose to pay with PayPal, click "Continue". You will be automatically redirected to the PayPal's website to complete your payment.

  6. After the payment is made, you will receive an email with the subscription key.
  7. Register and/or sign up using your user name.
  8. Activate your subscription key and start to work with ICMIZER 2.

You can purchase a subscription to ICMIZER 2 for your friend.


  1. Follow steps 1-6 of the instructions "How to purchase a subscription to ICMIZER 2
  2. As a result, you will get a subscription activation key in your email. You can send this key to your friend via email, a social network, or carrier pigeon mail.
  3. Your friend must register and/or sign up to the website http://www.icmpoker.com/ with his username.
When he activates the key for subscription, he can start to use ICMIZER 2!

The subscription activation consists of two major steps:

  1. The activation of the subscription. The subscription is activated immediately after completion of the purchase. This means that the period of its use is started.
  2. Connection of activated subscription to your account. You can purchase a subscription for yourself or for your friend. So you have to connect the activated subscription key to an account on the website. Register and/or sign up in your account which doesn't have activated subscription and follow the instructions below.

Example:

You purchased a monthly subscription on 05.10.2015. This means that a using period has already begun.

You activated subscription for your account 09.10.2015. This means that you connected the subscription to your account.

However, your license expires 04.11.2015.


Attention!

  • You can purchase two or more subscriptions to ICMIZER 2 (one for yourself, and the rest for friends) and use them simultaneously.
  • Do not buy multiple subscriptions for yourself, as they would both start and expire on the same dates. Instead, buy one now and when it's about to expire, renew it (either manually or automatically).


How to activate the subscription for your account

To activate your subscription:


  1. Register on the website and/or sign in to your account and go to the page ICMIZER 2.
  2. In the main menu of the program ICMIZER 2 click "Subscription".


  3. In the empty field, enter the activation key that you received by email after purchase.If you have already copied the activation key, you can click the button "Insert". Then click "Activate key".
  4. When you see the confirmation message, refresh the page.


    You will see your subscription information.
  5. If you activated the subscription to ICMIZER 2 BASIC, you will see the following screen:


    You can start working in the preflop calculator ICMIZER 2 without any restrictions on the number of calculations.

    If you activated the subscription to ICMIZER 2 PRO, you will see the following screen:


    You can start working in the preflop calculator ICMIZER without restrictions on the number of calculations, use the hands player Replayer, and work with the push-or-fold trainer SNG Coach with the limit of 120 questions per day.





You can refund 100% of your money during the first month of your subscription if that is your first order of ICMIZER 2 subscription.

If you decide that ICMIZER 2 is not suitable for you during this month, we will refund your order.

Our 100% Money Back Guarantee applies only to the subscription periods of 3, 6 and 12 months.

You can pay for your subscription using a Credit Card or PayPal.


Currently we do not accept other payment options, such as Skrill, Neteller or PokerStars.


Note that if you do not have a Credit Card or PayPal account, you can ask someone else to buy an ICMIZER 2 subscription for you. Then they can send the activation key to you.



What is auto-renewal for the subscription?

ICMIZER 2 subscription is renewed automatically.

This process can be canceled at any time after the purchase from the subscription page using the Manage subscription button.


How to cancel the auto-renewal?

To cancel the auto-renewal of your subscription:

  1. Go to the main menu of ICMIZER 2 and click "Subscription".
    Go to ICMIZER 2 page!


  2. In the Subscription form, click the button "Manage subscription".



3. You will see the following message:


4. To cancel the automatic renewal of your subscription, click "Cancel automatic renewal". If you cancel the auto-renewal of the subscription you already paid for, it wouldn’t be terminated. When it expires, your access will be limited to free trial ICMIZER 2.


ATTENTION: You can't restore subscriptions auto-renewal after you canceled it. In that case you have to wait while your subscription expires and purchase a new subscription manually.


Can I cancel the auto-renewal of my subscription and pay manually?

Yes, you can cancel the auto-renewal of your subscription right after purchase. When the paid period expires, you can buy a new key, activate it, and again unsubscribe, repeating the entire process indefinitely.


Attention! You can activate and use the package of additional questions only with an active subscription plan ICMIZER 2 PRO. If you have the subscription plan ICMIZER 2 Basic, you have to upgrade to ICMIZER 2 PRO before activating the question package.


1. At the bottom of the pricing page in SNG COACH section, click "Buy".

Buy it now!

2. You will be automatically redirected to the website of the payment system FastSpring.


3. Click the button "Order Now".


4. Enter your registration data: name, surname, and email address.



5. Select the payment option: credit card or PayPal.


6. Complete the Order.

If you chose to pay by credit card, please enter its data and click the button "Complete order".

If you chose to pay with PayPal, click "Continue". You will be automatically redirected to PayPal’s website to complete the payment.


7. When the payment process is completed, you will receive a letter with the activation key for "5000 premium questions" package by your email.


8. Sign up to your account on the site with a valid subscription ICMIZER 2 PRO.


9. Activate the package of 5000 questions and increase the training capacity in SNG Coach!


Attention! You can activate and use the package of additional questions only with an active subscription plan ICMIZER 2 PRO. If you have the subscription plan ICMIZER 2 Basic, you have to upgrade to ICMIZER 2 PRO before activating the question package.


To activate the package of 5000 premium questions for SNG Coach, follow these steps:

1. Go to the main menu of ICMIZER 2 and click "Subscription".



2. You will see the following screen:


3. Enter the key that you received by email when you purchased “5000 premium questions” package in the empty field.


4. Click the button "Activate key".

The activation process is completed. You can use the “5000 premium questions” package for your workouts.

Learn more about the ”5000 premium questions” package.

To register, go to the registration page and follow these steps:

  1. Enter your email and push the button "GO"
    Sing up now!

  2. If you see the message "Email is already registered", you can go to the login page and enter the site. In case you forgot your password, use Password recovery service.


  3. Find a letter from support@icmizer.com with the topic “ICMIZER: confirm your registration” in your inbox. (Check "Spam" folder if you don't see it in "Inbox").
  4. Push the button "Activate <your email>" in the letter.

  5. Enter your username and password (two times) and push the button "Create an account".
  6. You'll see a message that you are successfully registered and will be forwarded to the page with a free trial of ICMIZER 2.Now you can start your work with ICMIZER 2!
  7. After your successful registration you'll receive one more letter which confirms it. In a part "Training" you can find some free lessons about the work with ICMIZER 2.Edit

  8. If you're looking for more information read Basic training lessons and Professional training lessons.

Check the the mail folder "Spam". Perhaps the confirmation letter is there.

If you didn't find the letter, try to enter the email on the registration page again, or use a different email address.


Also read the detailed instruction How to create an account.


If you didn't find an answer to your question, please send a request to technical support service. We will contact you as soon as possible.

There are two options of access to ICMIZER 2 tools: free and paid.


Free access

Free access to a trial version of ICMIZER 2 is available for all registered users.


The trial version contains an actual working version of the preflop calculator ICMIZER 2 to take a look on its functionality.


The trial version has following restrictions:

  • 3 ICM calculations in ICMIZER 2 per day
  • 1 Nash equilibrium calculation in ICMIZER 2 per day
  • Preliminary testing on any SNG Coach tournaments

To access the trial version of ICMIZER 2 you have to register on the site and/or sign up to your account and go to the page of ICMIZER 2.


To work with the trial version of ICMIZER 2, you can:

1. Use Web browsers:

  • For Windows OS: Internet Explorer or FireFox
  • For Mac OS: Safari or FireFox.

2. Download ICMIZER 2 and install it on your computer.


Paid access

Paid access to ICMIZER 2 tools is available for subscriptions under the following plans:

  • ICMIZER 2 Basic includes only the preflop calculator ICMIZER (without limitation on the number of payments)
  • ICMIZER 2 PRO includes the preflop calculator ICMIZER (without restrictions on the number of calculations), the hands player Replayer, and the personal preflop coach SNG Coach (limit 120 questions per day).

To access the full version of ICMIZER 2, you have to purchase the subscription ICMIZER 2 Basic or ICMIZER 2 PRO.

(See detailed instructions How to buy a subscription to ICMIZER 2)

Here you can learn more about tariff plans and subscription periods.

To work with the full version of ICMIZER 2 you can:

1. Use Web browsers:

  • For Windows OS: Internet Explorer or FireFox
  • For Mac OS: Safari or FireFox

2. Download ICMIZER 2 and install it on your computer.


We recommend you to take a look at frequently asked questions about subscription plans for ICMIZER 2.

The license for ICMIZER 2 is the permission to use and distribute the software ICMIZER 2, protected by copyright. A license is required to regulate rights and duties of authors and users.



What types of licenses are available for ICMIZER 2?

For the software ICMIZER 2, there are two types of licenses.

  1. Commercial Software - the version of software with full functionality for improving skills of poker players by using ICMIZER 2. It is available by subscription.
  2. Demo Software - the trial version of commercial software with restrictions on functionality. The main purpose of this software is to demonstrate the capabilities of ICMIZER 2. It is free to all users registered on the site.

The subscription to ICMIZER 2 is the way to purchase a personal license for the commercial software ICMIZER 2 by a monthly fee charged before each new subscription term. The subscription fee, subscription terms, and the list of software are determined by the subscription plan specified on the site.


ICMIZER 2 BASIC

contains a permission for the personal usage of the actual version of the preflop calculator ICMIZER by a monthly fee charged before each new subscription term.


ICMIZER 2 PRO

contains a permission for the personal usage of the actual versions of:

  • the preflop calculator ICMIZER
  • the personal push-fold trainer SNG Coach (with a daily limit of 120 questions)
  • the hands player Replayer

by a monthly fee charged before each new subscription term.

The subscription on ICMIZER 2 is intended for individual usage.You can use ICMIZER 2 from different computers, but it is prohibited to provide an access to your account for anybody else.

When you purchase the subscription to ICMIZER 2 you receive one license activation key. The key can be activated in any account so you can utilize it for your account or present it to your friend.

After the activation, the key and the subscription connect to this account.


The holder of the account with activated key gets a permit for personal usage of ICMIZER 2.

You can use ICMIZER 2 from any personal computer you own. The chief rule: Your account may only be used by the licensee. Providing access to your account to other people is forbidden.



Attention: The web browser Google Chrome is not suitable for work with ICMIZER 2.


Unfortunately, Google Chrome stopped supporting the Microsoft Silverlight plug-in, which is required for

ICMIZER 2.

We recommend you to use other Web browsers:

  • For Windows OS users: Internet Explorer or FireFox
  • For Mac OS users: Safari or FireFox

You can also download ICMIZER 2 and install it on your computer.


Attention: The web browser Google Chrome is not recommended to use for downloading ICMIZER 2.


To avoid download errors we do not recommend you to use Google Chrome for downloading the desktop version of ICMIZER 2. You can use other web browsers:

  • For Windows OS users: Internet Explorer or FireFox
  • For Mac OS users: Safari or FireFox


Would ICMIZER 2 work in Google Chrome in the future?

Google completely withdrew the support for Microsoft Silverlight. There is no information if they would resume it in the future.

As for us, we are planning to develop other solution that will work with Google Chrome, but not presently.

Can I work in ICMIZER 2 via tablet or mobile devices using the website icmpoker.com?

No, ICMIZER is only compatible with PC or laptop computers.

Supported operation systems are: Windows, Mac OS.


Can I work in ICMIZER 2 using a special application for my tablet or smartphone?

Currently ICMIZER is available only on the computer (via our website or our program).

We are completing our work on ICMIZER SNG Coach [M] for smartphones (Android & iPhone).

The Android closed beta has already started.